What we build

We build the systems that run your business.

We map how work actually flows through your business: leads, calls, quotes, scheduling, follow-up and reporting. Then we build the systems on top of the tools you already use, with a fixed scope and a fixed price in writing.

Free: we start with your own numbers and a call. The free systems review is the Free Missed-Job Check plus a call, with no obligation. Built on accounts in your name, month to month, no per-lead fees, and you approve every message’s wording before anything goes out.

Where work comes in

  • Calls & texts
  • Web forms & ads
  • Quotes & estimates
  • Jobs & schedules

Your system

  • capture
  • route
  • follow up
  • report
You approve the wording

What you get

  • Every lead logged
  • The right person alerted
  • Tools kept in sync
  • A plain monthly report
How a system fits: where work comes in on the left, what we build in the middle, what you get on the right. Diagram, not live data.
How we work

Map first. Then we build.

Every engagement follows the same four steps, whether it starts with one missed call or runs across your whole office.

  1. 01 · free review

    Map how work flows

    Free: we start with your own numbers and a call. The Free Missed-Job Check shows where jobs slip; on the call we map where leads come in, who answers, how quotes are chased and what gets reported.

  2. 02 · blueprint

    A written blueprint

    What we’ll build, what it connects to and your go-live date, with a fixed scope and a fixed price in writing. You approve it before any build starts.

  3. 03 · build

    Built and tested

    On accounts in your name, around the tools you already use. You approve every message’s wording before anything goes out.

  4. 04 · run

    Run and report monthly

    We monitor it, fix what breaks and send a plain monthly report in your own numbers, including quiet months.

You approve the highlighted step. Diagram, not live data.
Capabilities

What we build

Each piece can stand alone or work as one system. We scope only what your review shows is worth building.

  • Lead capture and fast response

    Every enquiry from your phone lines, website forms and ads lands in one place, with the right person told straight away. Between 8am and 8pm, missed calls get a text within seconds; web forms get the same fast reply where your form can be connected. A tracking number per ad source shows which spend brings in the work.

  • Missed-call recovery

    Between 8am and 8pm, every missed caller gets a text from your business within seconds; after hours, your on-call tech gets the lead straight away.

    Packaged as Missed-Call Rescue

  • Quote and estimate follow-up

    Open estimates followed up on a schedule you set, stopping the moment the customer replies, so good quotes don’t go quiet.

    Packaged as Quote Follow-Up (coming soon)

  • Scheduling, dispatch and reminders

    Bookings, reminders and on-the-way texts set up alongside the scheduling tool your office already runs, so customers show up and techs know where to go.

  • CRM and pipeline setup

    One pipeline from first contact to paid invoice, with stages that match how you sell, so nobody wonders who called whom back.

    Part of an Implementation

  • Owner dashboards and monthly reporting

    The numbers you actually watch, in one place, from your own systems: calls, missed calls, quotes and jobs, plus a plain report every month.

  • Connections and automations

    We work inside your existing setup, switching on the texting and follow-ups you already pay for, and build connections where a tool allows it, so jobs, customers and invoices stay in step and nobody types the same thing twice.

  • AI-assisted workflows, with a person approving

    Incoming requests sorted by urgency, replies and summaries drafted, with a person on your team approving before anything is sent.

    Part of an Implementation

  • Internal tools and portals

    Simple screens for your office and techs, and portals where customers or property owners can send requests and see where their job stands.

  • Data cleanup and migration

    Customer lists, job history and price books de-duplicated and moved into the system you’re keeping, checked before anything is switched over.

Tools you may already run

  • Jobber
  • Housecall Pro
  • ServiceTitan
  • QuickBooks
  • Google Workspace
  • Stripe
  • Google Sheets
  • Your phone provider

Named as examples only. What we can set up with any tool depends on its access, which we confirm before you pay. Tool names belong to their owners; we’re not partnered with or endorsed by them.

Example systems

What a build can look like

Four examples to show the shape of the work. They are illustrations, not client projects; your review decides what yours looks like.

  • Example

    An HVAC shop

    The problem
    Calls ring out while techs are on jobs, and after-hours calls sit in voicemail until morning.
    What we build
    Every missed call answered with a text in the shop’s wording, the on-call tech alerted after hours, and emergencies routed to a person.
    What the owner sees
    Every call and missed call on one dashboard, and a plain monthly report of what happened to each one.
  • Example

    A remodeler

    The problem
    Big estimates go out and then go quiet, because nobody has time to chase them between site visits.
    What we build
    An estimate pipeline with follow-ups on a set schedule that stop when the customer replies, set up alongside the software the office already uses.
    What the owner sees
    A weekly owner report of every open estimate, its stage and when it was last followed up.
  • Example

    A multi-crew cleaning company

    The problem
    Bookings arrive by phone, text and web form; reminders are sent by hand, and review requests get forgotten.
    What we build
    One booking flow, automatic reminders, a review request after each job the owner approves, and crews’ schedules in one place.
    What the owner sees
    A dashboard of bookings, cancellations and reviews by crew, and a monthly report.
  • Example

    A property maintenance company

    The problem
    Work orders arrive by email and phone from many owners, and nobody can say where a job stands without calling round.
    What we build
    An intake portal for owners and tenants, job tracking from request to invoice, and status updates sent at each step.
    What the owner sees
    Every open job, its age and who has it, plus a monthly summary for each property owner.

Examples only, written to show what a build can include. No client names, and no results are implied.

Entry systems

Start with an entry system

Most businesses start with one of these and build from there. Setup plus a monthly fee, month to month, no per-lead fees.

Bigger builds: Ops Assessment, Implementation, Care

One fixed price, in your build plan

A paid Ops Assessment maps your business from first call to paid invoice and ends in a fixed-price build plan; its fee is credited in full if you sign the build within 30 days. The Implementation builds that plan, and Care looks after it month to month. Every Implementation is scoped to your business in the Assessment. Nothing is installed until you sign the build plan, and your go-live dates are written into it.

About the Assessment

Founding clients: first installs start in November and your price is locked. Your go-live date is written into your proposal. In return, we ask founding clients for permission to share their before-and-after numbers, only once they’ve seen and approved them.

Tell us how work flows today

Free, with no obligation: the Free Missed-Job Check plus a call. We map where leads, quotes and jobs slip, and tell you plainly what’s worth building, with a fixed price in writing.

Book a free systems review
Call us Free Missed-Job Check