When a call goes unanswered or comes in after hours, an AI receptionist picks up. It tells the caller it’s an AI assistant, answers only from facts you’ve approved, takes down what you need for a quote, books a time or requests a callback, and texts or emails you a summary of the call. It only answers calls that come in. We never make outbound AI calls.
$1,500 setup + $300 a month, including 300 answered minutes. Included in the Inquiry-to-Client Desk.
The phone rings while you’re on a job, with another customer, or after you’ve closed for the day. Some callers leave a voicemail. Others hang up, and you’re left with a number and no idea what they needed.
By the time someone calls back, the caller may have moved on, and what they asked for often isn’t written down anywhere.
The receptionist answers from your approved facts and nothing else. Anything outside them goes to a person.
One your team misses, or one that arrives after hours.
Every call starts by telling the caller they’re speaking with an AI assistant, plus any recording notice their state requires.
Each answer must come from the facts you approved.
Name, number and the quote or intake details you’ve asked for.
A booked time, or a callback request for your team.
A text or email after each call, so your team can follow up.
One setup fee, then a monthly plan that includes your first 300 answered minutes. It’s also included in the Inquiry-to-Client Desk.
$1,500
Fact sheet, call flow and testing
$300 / month
Includes 300 answered minutes each month
Phone number and calling costs are listed in your proposal.
Yes. Every call starts with the receptionist saying it’s an AI assistant. Callers can ask for a person at any time, and it will take a callback or transfer request for your team.
A live call can’t wait for approval, so the approval happens in advance: you approve the facts it may use, and it answers only from those. Anything it can’t answer from them goes to a person.
No. It only answers calls that come in to you: the ones your team misses, or that arrive after hours. We never make outbound AI calls. Callbacks are for your team to make.
Only with the notice the caller’s state requires. Some states require everyone on the call to agree to a recording. We set up that notice before launch.
The monthly plan includes 300 answered minutes. After that, each answered minute is $0.25. Phone number and calling costs are listed in your proposal.
The Desk includes the AI Receptionist for inbound calls it misses or gets after hours. If you only need call answering, you can have the receptionist on its own.
Only if we have a signed Business Associate Agreement (BAA) from the voice provider, because callers to a health-related business may share health details. Without one, we don’t offer the receptionist. Please confirm your own obligations with your counsel.
Yes, it’s newer than our AI Visibility service, so we don’t show results we don’t have yet. That’s why it answers only from facts you approve, and hands anything else to a person.
In a 20-minute call we’ll look at which calls go unanswered today, what the receptionist would need to know, and what it would cost.
