We connect to the tools where your jobs and visits are recorded, send review requests the same rule-following way to everyone, and draft a careful reply to every new review. A person on your team approves each reply before it's posted.
From $2,500 setup + from $300 a month. We never buy, write or filter reviews.
Reviews are one of the things people read when they're choosing a local business. But asking every customer, every time, is easy to forget on a busy week, and writing a thoughtful reply to each review takes time.
For home care agencies and other health-related businesses there's an extra risk: a well-meant reply like “we're glad we could help your mother” can confirm that someone is a client. Replies need to be kind, prompt and careful.
Nothing is posted without a person approving it.
Your scheduling tool or CRM marks it complete. For funeral homes, you choose the timing.
Sent from your business, with the same wording for all. No pre-screening, no rewards.
They choose whether to leave a review, and what it says.
A privacy-safe reply in your voice, with no names, services or details confirmed.
By email or in a simple dashboard. Approve it as written, or change the wording.
Posted from your account, then counted in your monthly report.
Review platforms and the FTC have clear rules about reviews. The system is built so that breaking them isn't an option.
You get a fixed price in a written proposal before any work starts.
from $2,500
Map, connect, launch
The price goes up with more locations, more review platforms or more tools to connect.
from $300 / month
Monitoring, fixes and the monthly report
Texting fees and any software subscriptions are listed in your proposal. You can pause at any time, as set out in your agreement.
No. By default every reply waits for a person to approve it. If you later want a narrow type of reply to go out on its own, such as a short thank-you to a five-star review with no text, we only set that up on your written instruction, and you can switch it off at any time.
No, and we won't try. Honest negative reviews stay. We help you reply calmly and well. If a review clearly breaks a platform's rules, we can help you report it through the platform's own process, and the platform decides.
Mainly Google Business Profile, plus others such as Facebook where the platform allows replies through its official access. We confirm what's possible for your accounts in the Map step. We don't request reviews for Yelp.
Replies never confirm that someone is a client and never mention care details, even when the reviewer does. Review requests use general wording. If sending requests would require us to hold your client list, we only do that under an appropriate written agreement (a BAA); otherwise your team sends them from your own tools. Please confirm your own obligations with your counsel.
You decide when a request goes out, and you approve the wording. We never send requests right after a service, and never publish or change prices.
Yes, it's newer than our AI Visibility service, so we don't show results we don't have yet. Every setup has a fixed scope, starts with a person approving every reply, and can be paused at any time.
In a 20-minute call we'll look at how you ask for reviews today, which tools we'd connect, and what a fixed price would be.